Use this pretty and small utility to reset your Windows passwords, access registry and modify the NTFS file system (use this feature with caution on newer versions of Windows as M$ changes NTFS constantly).

Hey, IT geeks - here you'll find a collection of OGC books covering some areas of ITIL framework. If you know, you know. If don't - you must know.

ITIL (the IT Infrastructure Library) is the most widely accepted approach to IT service management in the world, with world class practices supported by quality services from a wide range of service providers, accredited training agencies, consultancies and professional qualifications.

Indeed do not take this too serious - these are only recommendations how you can make sure the IT function in your organisation is effective and efficient.

Mind Map professional is an amazing software allowing you to create different mind-maps, organise you thinking, etc. After testing about 10 different software products I found MM is the most convenient and easy to use tool.

The feature I really love is that software automatically scales your mind-map to fit it into the page format you specify. Indeed there are many other nice'n'neaty things :)