Soft Skills for the Professional Services Industry: Principles, Tasks, and Tools for Success

Essential instruction on soft skills development for working professionals
In Soft Skills for the Professional Services Industry: Principles, Tasks, and Tools for Success, renowned auditing professional, valuator, and author Andreas Creutzmann delivers an essential guide for professionals seeking to upgrade and refine their soft skills. From public speaking to problem solving, digital literacy, and intercultural fluency, the author discusses concrete strategies and practical techniques for professionally trained and credentialed experts to expand their skillset, augment their leadership abilities, and even find more fulfillment in their work.
In the book, listeners will find: ways to manage work-life balance and maintain a positive disposition in the face of challenging and stressful jobs; effective methods for managing and leading staff, partners, and colleagues; and innovative approaches to communicating with clients and coworkers that yield both immediate and long-term positive results. Using auditors as a guide—but relevant to all highly trained professionals, including lawyers, consultants, accountants, doctors, and others—Soft Skills for the Professional Services Industry helps knowledge workers add invaluable skills to their professional repertoire.